Online Flight Attendant Career Center

Welcome to your FREE online Career Center, specifically geared towards learning how to become a Flight Attendant! Here, you learn everything you need to help you earn a position as a Flight Attendant. You can check out our resources on how to create a resume, cover letter, gather references, and much more. I am dedicated to helping you figure out everything you need to know and do in order to successfully secure your dream job.


Informational Interviews

Posted April 23rd, 2013 in Requirements by Judith Howe

Before you commit yourself to becoming a Flight Attendant, I would recommend putting yourself in front of some people in the airline industry and interview THEM!  This will do a couple things to your advantage:  it will provide you with valuable insight into that particular airline(s); and it will provide you with useful contacts .

Building Your Contacts

First you will need to set up the interview.  This can be a real obstacle for people.  There is probably a really good chance that you do not know anybody in the airline industry, or you know somebody who you haven’t talked to in years.  If this is the case, there is a particular approach that is recommended, and tact is our ally.Concept image of the six most common questions and answers on a signpost.

If you don’t know anybody right now, then social networking can be your biggest advantage in targeting perspective contacts.  Scope out Twitter, Facebook, and LinkedIn.  LinkedIn is the best place to start because identifying Flight Attendants will be a much easier task.  LinkedIn is a social network site that really focuses on professional connections and highlights the career goals of millions of individuals.  As you start following individuals in your network, keep note of what they’re saying and how active they are.  Soon you should feel comfortable enough to reach out to some of your favorites.

Whether social networking is working out for you or not, you should always attempt to reach out to hard contacts.  I refer to hard contacts as those contacts you have obtained through face-to-face conversations or referrals from friends or family.  A good way to get the ball rolling with this is to send out an informational e-mail to all of your friends and family, stating your situation, where your career path is, what companies you’re interested in interviewing with, and straight forward request that they introduce you to potential leads.  In addition, you should attempt to shape regular conversations to the same effect with your friends, neighbors, or strangers.

Making the Request

You will begin to build upon a contact list within your career field, which will become  the best tool for your eventual employment as a Flight Attendant.   As you build connections with your contacts, the next step is to make a request for an informational interview.  Write them an e-mail and follow up with a phone call.  It is very important that you go into this series of correspondence not making requests for employment.  Don’t even give them a copy of your resume.  Most of these contacts that you will be interviewing will not have the decision making authority, or even any influence on the person who does make these decisions, so don’t burden them with this impossible request.  This correspondence will be much more fruitful if you re-establish your connection with each other before conducting any business.  Catch up for a bit.  When things become more familiar between you two, then run through your elevator pitch and briefly express your qualifications.  Identify what your career goal is, and make a small request for 20-30 minutes of his/her time.  If you set it up like this then you shouldn’t have a problem.

The Interview

There is nothing better, in the job interviewing process, than having information that nobody else has.  Creating these informational interviews with non-decision making people will provide you with so much incredibly valuable information.  Ask them about their employment with their particular airline that they work for.  Ask them about the working culture.  Even go into the brass-tax (i.e., salary, benefits, etc.).  Your goal with this interview is to get them to talk as much as possible and you doing as little talking as possible.  Get them to really spill the beans.  You should also be able to obtain some really great insight into how their application process worked out.  Before going into this meeting, be sure to make a list of all the things you are genuinely interested in gaining additional insight on.  A few things you ought to consider in closing are:

  • Get some feedback on what they think about your background and qualifications (bring a resume to review right there on the spot, NOT to send them home with)
  • Ask if they have any advice for you moving forward
  • Can they refer you to or introduce you to any others in your network
  • Ask if you may follow up with them to keep them posted on your progress

Follow Up

Be sure to follow up with anybody who takes the time to sit down with you.  Sending a thoughtful follow up shows your appreciation, and helps nurture your relationship with this contact.  As you groom these contacts, you are building upon a solid foundation for you job search.  As your relationships with these contacts grows, so does your success rate.  I would advise taking this interview process just as serious as your job interview.

I appreciate you taking the time to read this post. If you are serious about starting a career as Commercial Airline Flight Attendant, then read The Essential Guide To Becoming A Flight Attendant - Kiki Ward explains it all! If becoming a corporate flight attendant jives with you check out Beyond the Red Carpet.

If you have any questions, feel free to comment below, of contact me here.


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